Letter to Customer Agreeing Credit Terms

A document issued by a business to a customer confirming the terms and conditions under which credit will be extended.

Bind is a contract management platform for businesses. This template is free to use, no signup required.

Free Letter to Customer Agreeing Credit Terms Template

Use this free template to formally confirm trade credit terms with a customer. Copy and customise it to suit your business and the agreed arrangement.


LETTER TO CUSTOMER: CONFIRMATION OF AGREED CREDIT TERMS

Date: [Date]

From: [Your company name] [Your registered address] [Phone] | [Email]

To: [Customer company name] Attn: [Recipient name] [Customer address]


Dear [Recipient name],

RE: Confirmation of Credit Account and Trading Terms [Account number: [if assigned]]

Thank you for your credit application dated [Date of application]. We are pleased to confirm that we have approved your application and have opened a trade credit account for [Customer company name].

1. Approved Credit Facility

  • Credit limit: [Currency and amount]
  • Payment terms: [Net 30 / Net 60 / Other] days from invoice date
  • Statement frequency: [Monthly / Other]
  • Currency: [Currency]
  • Account number: [Number]
  • Account effective from: [Date]

2. Authorised Purchasers on Your Account

We have noted the following individuals as authorised to place orders and approve invoices on your account:

  • [Name], [Position], [Email]
  • [Name], [Position], [Email]

Please notify us in writing of any additions, changes, or removals.

3. Invoicing and Payment

  • Invoices will be issued by: [Email / Post / Customer portal]
  • Payment method: [Bank transfer to account [details] / Direct debit / Other]
  • Late payment: Invoices unpaid after [X] days from the due date may incur interest at [statutory rate / contractual rate] and may result in the account being placed on hold pending settlement.

4. Credit Review

We will review the credit limit and payment terms annually, or sooner if your circumstances change materially or your account exceeds the agreed limit. Any change to the credit facility will be notified to you in writing in advance.

5. Governing Terms

This credit account is subject to our standard terms and conditions of sale, a copy of which is enclosed / available at [URL]. Where these confirmation terms differ from our standard terms, the terms set out in this letter take precedence in respect of credit and payment.


We are pleased to formalise this trading relationship and look forward to a productive partnership. Please countersign the duplicate copy of this letter and return it to confirm your acceptance of the terms.

Yours sincerely,

[Your name] [Your position] [Company name]

[Signature]


Acknowledged and accepted on behalf of [Customer company name]:

Name: _ Position: _

Signature: _ Date: _


This is a basic template provided for informational purposes. For a professionally generated and legally tailored document, use Bind's contract automation platform.

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MSA - Acme Corporation
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Master Service Agreement
This Master Service Agreement (this “Agreement”) is entered into as of Effective Date (the “Effective Date”), by and between Bind Technologies, Inc., a Delaware corporation (“Provider”), and Customer Name, a Entity Type (“Customer”).
1. Services and License
1.1 License Grant. Subject to the terms and conditions of this Agreement, Provider hereby grants to Customer a non-exclusive, non-transferable right to access and use Provider's contract management platform (the “Platform”) during the Term solely for Customer's internal business purposes.
1.2 Scope of Use. Customer may permit up to Number of Users authorized users to access the Platform. The Platform includes functionality for Service Description.
2. Term and Termination
2.1 Term. This Agreement shall commence on the Effective Date and continue for an initial period of Initial Term (the “Initial Term”). Following the Initial Term, this Agreement shall automatically renew for successive one (1) year periods unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term.
2.2 Termination for Cause. Either party may terminate this Agreement upon written notice if the other party materially breaches this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice thereof.
3. Fees and Payment
3.1 Fees. Customer shall pay Provider an annual subscription fee of Annual Fee (the “Subscription Fee”), payable annually in advance within Payment Terms of the invoice date.
3.2 Late Payment. Any amounts not paid when due shall bear interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law.
4. Limitation of Liability
4.1 Exclusion of Damages. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT.
5. Confidentiality
5.1 Confidential Information. Each party agrees to hold in confidence all Confidential Information of the other party disclosed under this Agreement. “Confidential Information” means any non-public technical or business information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.
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MSA - Acme Corporation
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Master Service Agreement
This Master Service Agreement (this “Agreement”) is entered into as of February 1, 2026 (the “Effective Date”), by and between Bind Technologies, Inc., a Delaware corporation (“Provider”), and Acme Corporation, a Delaware corporation (“Customer”).
1. Services and License
1.1 License Grant. Subject to the terms and conditions of this Agreement, Provider hereby grants to Customer a non-exclusive, non-transferable right to access and use Provider's contract management platform (the “Platform”) during the Term solely for Customer's internal business purposes.
1.2 Scope of Use. Customer may permit up to twenty-five (25) authorized users to access the Platform. The Platform includes functionality for AI-assisted contract drafting, automated redline negotiation, and contract lifecycle management.
2. Term and Termination
2.1 Term. This Agreement shall commence on the Effective Date and continue for an initial period of twelve (12) months (the “Initial Term”). Following the Initial Term, this Agreement shall automatically renew for successive one (1) year periods unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term.
2.2 Termination for Cause. Either party may terminate this Agreement upon written notice if the other party materially breaches this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice thereof.
3. Fees and Payment
3.1 Fees. Customer shall pay Provider an annual subscription fee of Twenty-Four Thousand Dollars ($24,000) (the “Subscription Fee”), payable annually in advance within thirty (30) daysforty (40) days of the invoice date.
3.2 Late Payment. Any amounts not paid when due shall bear interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law.
4. Limitation of Liability
4.1 Exclusion of Damages. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT.
4.2 Liability Cap. Notwithstanding the foregoing, Provider's total aggregate liability under this Agreement shall not exceed the fees actually paid by Customer in the twelve (12) months preceding the claim.
5. Confidentiality
5.1 Confidential Information. Each party agrees to hold in confidence all Confidential InformationConfidential Information that is clearly marked as “Confidential” of the other party disclosed under this Agreement. “Confidential Information” means any non-public technical or business information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.
FileView
Master Service Agreement
This Master Service Agreement (this “Agreement”) is entered into as of February 1, 2026 (the “Effective Date”), by and between Bind Technologies, Inc., a Delaware corporation (“Provider”), and Acme Corporation, a Delaware corporation (“Customer”).
1. Services and License
1.1 License Grant. Subject to the terms and conditions of this Agreement, Provider hereby grants to Customer a non-exclusive, non-transferable right to access and use Provider's contract management platform (the “Platform”) during the Term solely for Customer's internal business purposes.
1.2 Scope of Use. Customer may permit up to twenty-five (25) authorized users to access the Platform. The Platform includes functionality for AI-assisted contract drafting, automated redline negotiation, and contract lifecycle management.
2. Term and Termination
2.1 Term. This Agreement shall commence on the Effective Date and continue for an initial period of twelve (12) months (the “Initial Term”). Following the Initial Term, this Agreement shall automatically renew for successive one (1) year periods unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term.
2.2 Termination for Cause. Either party may terminate this Agreement upon written notice if the other party materially breaches this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice thereof.
3. Fees and Payment
3.1 Fees. Customer shall pay Provider an annual subscription fee of Twenty-Four Thousand Dollars ($24,000) (the “Subscription Fee”), payable annually in advance within thirty (30) days of the invoice date.
3.2 Late Payment. Any amounts not paid when due shall bear interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law.
4. Limitation of Liability
4.1 Exclusion of Damages. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT.
5. Confidentiality
5.1 Confidential Information. Each party agrees to hold in confidence all Confidential Information of the other party disclosed under this Agreement. “Confidential Information” means any non-public technical or business information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.
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